
Run the following tests if you are concerned that your drive is not operating properly: The WD Drive Utilities™ software provides three diagnostic tools to help make sure that your supported drive is performing well. Toggle the switch to turn the drive's LED on or off.

The WD Drive Utilities desktop shortcut icon, if one was created when the application was installed.Open the WD Drive Utilities dialog by clicking either: For the best performance and reliability, always install the latest operating system updates.įor Windows updates, go to the Control Panel and select Windows Update.įor macOS updates, go to the Apple menu and select Software Update. The WD Drive Utilities software is compatible with the following Operating Systems:Ĭompatibility can vary, depending on hardware configuration and operating system. Direct Attached Storage (DAS) Drives: My Book, My Book for Mac, My Book Duo, My Book Pro, WD easystore Desktop, WD easystore Portable, My Passport, My Passport for Mac, My Passport Ultra, My Passport Ultra for Mac, My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C), My Passport Go, My Passport Air, My Passport Ultra Metal, WD Elements SE, WD Backup Drive Desktopįor the "Attach a Supported WD Drive" message, please refer to Answer ID 6265: WD Security & WD Drive Utilities: Attach a Supported WD Drive.

Set drive sleep timer (on supported drives).Manage RAID configuration (For RAID supported models).WD Drive Utilities features the ability to: Always make sure that the data on the drive is no longer needed before erasing it. exe files.Įrasing the drive permanently deletes all of the data on the drive.
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WD Drive Utilities allows the user to register the drive, set the sleep timer, run diagnostics and perform a drive erase.
